Privacy policy
This Privacy Policy describes how Rush Wave (the “site” or “we”) collects, uses and discloses your personal information when you visit or make a purchase on the site.
Collection of personal information
When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support. In this Privacy Policy, we refer to “personal information” as any information that uniquely identifies an individual (including the information below). See the list below for more information about what personal information we collect and why.
Device Information
- Examples of personal information collected: web browser version, IP address, time zone, cookie information, sites or products you visit, search terms, and how you interact with the site.
Purpose of collection: to load the site accurately for you and to carry out analyzes on the use of the site in order to optimize it.
Collection source: Automatically collected when you access our site using cookies, log files, web beacons, tags or pixels
Disclosure for commercial purposes: shared with our subcontractor Shopify
Order Information
- Examples of personal information collected: name, billing address, shipping address, payment information (including credit card numbers, email address and telephone number.< /li>
- Purpose of collection: to provide you with products or services to fulfill our contract, process your payment information, arrange shipping and provide you with invoices and/or confirmations of order, communicate with you, review our orders for potential risk or fraud and, consistent with the preferences you have shared with us, provide you with information or advertising regarding our products or services.
- Collection source: collected from you.
- Disclosure for commercial purposes: shared with our processor Shopify
Customer Support Information
- Purpose of collection: to provide customer support.
- Collection source: collected from you.
Miners
The site is not intended for persons under 18 years of age. We do not intentionally collect personal information from children. If you are the parent or guardian and you believe that your child has provided us with personal information, please contact us at the address below to request deletion.
Sharing personal information
We share your personal information with service providers to help us provide our services and fulfill our contracts with you, as described above. For example:
- We use Shopify for our online store. You can learn more about how Shopify uses your personal information here: https://www.shopify.com/legal/privacy.
- We may share your personal information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other legal request for information that we receive, or to protect our rights in any other way.
Behavioral advertising
As described above, we use your personal information to provide you with targeted advertisements or marketing communications that we believe may be of interest to you. For example:
For more information on how targeted advertising works, you can consultVisit the Network Advertising Initiative (“NAI”) educational page at: http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.
You can object to targeted advertising by proceeding as follows:
- FACEBOOK - https://www.facebook.com/settings/?tab=ads
- GOOGLE - https://www.google.com/settings/ads/anonymous
In addition, you may opt out of some of these services by visiting the Digital Advertising Alliance's opt-out portal at http://optout.aboutads.info/.
Use of personal information
We use your personal information to provide our services to you, which includes: listing products, processing payments, shipping and fulfilling your order, and updating our new products, services and offers.
Legal basis
In accordance with the General Data Protection Regulation ("GDPR"), if you are a resident of the European Economic Area ("EEA"), we process your personal information on the following legal bases:
- Your consent;
- The execution of the contract between you and the site;
- Compliance with our legal obligations;
- Protect your vital interests;
- Perform a task in the public interest;
- For our legitimate interests, which do not override your fundamental rights and freedoms.
Retention
When you place an order on the Site, we keep your personal information on file unless you ask us to delete it. For more information about your right to erasure, please see the “Your rights” section below.
Automatic decision making
If you are resident in the EEA, you have the right to object to processing based solely on automated decision-making (which includes profiling), where such decision-making has a legal effect on you or significantly affects you.
We DO NOT make fully automated decision-making that has a legal or otherwise significant effect using customer data.
Our processor Shopify uses limited automated decision-making to prevent fraud that has no legal or other significant effect on you.
Services that include elements of automated decision making include the following
- Temporary list of IP addresses associated with repeated transaction failures. This list is kept for a small number of hours.
- Temporary list of credit cards associated with declined IP addresses. This list persists for a small number of days.
Sale of personal information
Our site sells personal information, as defined by the California Consumer Privacy Act of 2018 ("CCPA").
[INSERT:
- THE CATEGORIES OF INFORMATION SOLD;
- INSTRUCTIONS ON HOW TO REFUSE THE SALE;
- IF YOUR COMPANY SELLS INFORMATION ON MINORS (UNDER 16 YEARS OF AGE) AND IF YOU OBTAIN AFFIRMATIVE AUTHORIZATION;
- IF YOU OFFER A FINANCIAL INCENTIVE NOT TO SELL THE INFORMATION, PROVIDE INFORMATION ABOUT THIS INCENTIVE].
Cookies
A cookie is a small amount of information that is downloaded to your computer your device when you visit our site. We use a number of different cookies, including functional, performance, advertising, social media or content cookies. Cookies improve your browsing experience by allowing the website to remember your actions and preferences (such as login and region choice). This means you don't have to re-enter this information every time you return to the site or navigate from one page to another. Cookies also provide information about how users use the website, for example whether it is their first visit or whether they are repeat visitors.
We use the following cookies to optimize your experience on our site and provide our services.
Cookies Necessary for the Functioning of the Store
| Name | Function |
|---|---|
| _ab | Used in connection with access to admin. |
| _secure_session_id | Used in connection with navigation through a storefront. |
| cart | Used in connection with shopping cart. |
| cart_sig | Used in connection with checkout. |
| cart_ts | Used in connection with checkout. |
| checkout_token | Used in connection with checkout. |
| secret | Used in connection with checkout. |
| secure_customer_sig | Used in connection with customer login. |
| storefront_digest | Used in connection with customer login. |
| _shopify_u | Used to facilitate updating customer account information. |
Reporting and Analytics
| Name | Function |
|---|---|
| _tracking_consent | Tracking preferences. |
| _landing_page | Track landing pages |
| _orig_referrer | Track landing pages |
| _s | Shopify analytics. |
| _shopify_fs | Shopify analytics. |
| _shopify_s | Shopify analytics. |
| _shopify_sa_p | Shopify analytics relating to marketing & referrals. |
| _shopify_sa_t | Shopify analytics relating to marketing & referrals. |
| _shopify_y | Shopify analytics. |
| _y | Shopify analytics. |
The length of time a cookie remains on your computer or mobile device depends on whether it is a "persistent" cookie or a "session" cookie . Session cookies last until you stop browsing and persistent cookies last until they expire or are deleted. Most cookies we use are persistent and expire between 30 minutes and two years from the date they were downloaded to your device.
You can control and manage cookies in different ways. Please remember that deleting or blocking cookies may have a negative impact on your user experience and some parts of our website may no longer be fully accessible.
Most browsers automatically accept cookies, but you can choose whether or not to accept cookies through your browser's controls, often found in the "Tools" menu. " or "Preferences" of your browser. For more information on how to change your browser settings or how to block, manage or filter cookies, you can consult your browser's help file or sites such as www.allaboutcookies.org.
In addition, please note that blocking cookies may not completely prevent how we share information with third parties such as our partners advertising. To exercise your rights or opt-out of certain uses of your information by these parties, please follow the instructions in the “Behavioral Advertising” section above.
Do not trace
Please note that because there is no industry consensus on how to respond to "Do Not Track" signals, we are not changing our monitoring practices. collection and use of data when we detect such a signal from your browser.
Changes
We may update this Privacy Policy from time to time to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons .
Contact
For more information about our privacy practices, if you have any questions, or if you would like to make a complaint, please contact us by mail to the contact details indicated below below:
info@rushwave.ca
Last updated: 3/26/2023
If you are not satisfied with our response to your complaint, you have the right to lodge your complaint with the competent data protection authority.
